Wholesale Policy
Last revised and effective as of: October 1, 2024
Acknowledgment & Agreement
By placing an order with Zezebaebae, the customer acknowledges and agrees to comply with all terms outlined in the Zezebaebae Wholesale Policy, including those regarding returns, pricing, order minimums, payment, territory restrictions, and product representation.
Zezebaebae Wholesale Policy
1. Return & Refund Policy
At Zezebaebae, we prioritize the quality of our products. As such, we do not accept returns unless the product is defective.
- Defective Products: Customers must carefully examine all items upon receipt. In the event of a defect, you must notify us within 7 days of receiving the product. Once verified, we will process a refund or replacement as appropriate.
- Non-Defective Products: All sales are final, and no returns will be accepted unless the product is defective.
2. Minimum Advertised Pricing (MAP) Policy
To maintain the integrity of our brand and product value, the retail price of any item cannot fall below the Manufacturer’s Suggested Retail Price (MSRP) set by Zezebaebae.
- Promotional Discounts: A maximum discount of 15% off MSRP may be applied for promotional purposes. Any price adjustments for promotions must be discussed and approved by Zezebaebae prior to implementation.
- Price Floor on Open Marketplaces, including Amazon: When selling on a marketplace where Zezebaebae (or Fleeters Inc.) is selling, the retail price of the product must never be lower than the price at which Zezebaebae (or Fleeters Inc.) sells the product directly.
- Failure to comply with this pricing policy may result in the suspension or termination of your wholesale account, legal action to prohibit further reselling, or the imposition of fines for non-compliance.
3. Resale Restrictions for Grosmimi Products (Only applies to Grosmimi)
The resale of Grosmimi products on Amazon is strictly prohibited. Any Amazon listings for Grosmimi products are subject to removal. Non-compliance may result in legal action and the termination of wholesale privileges.
4. Order Minimums
- Minimum Order Quantities (MOQ): $500 per order.
5. Payment Terms
- Advance payment required for all orders.
6. Shipping & Handling
- A wholesale shipping charge will be applied to any order less than $2,000.
7. Territory Restrictions
- The customer is only permitted to resell within the US territory.
- Amazon resell is prohibited for Grosmimi brand products.
8. Intellectual Property
- All brand assets (logos, product images, etc.) provided to the reseller remain the property of Zezebaebae and may only be used in accordance with Zezebaebae's guidelines.
9. Product Representation
- The customer must accurately represent the products in their marketing and must not make false claims.